General Conditions

General Conditions

 Booking

The apartment is usually bookable from Saturday to Saturday (on request, possibly other availabilities).
You can pay with cash or by check. Please note: The booking becomes binding upon sending the booking confirmation and by transferring the deposit.

Cancellations

In the sense of the consumer protection code, you have no right of withdrawal. Nevertheless, we offer you a right of withdrawal to the following cancellation conditions within the meaning of Art. 1382 ZGB:
For a cancellation up to 90 days before the start of the holiday, the deposit will be refunded.
From 90 to 30 days before the start of the holiday, the deposit will be forfeited.
If less than 30 days, the full amount will be charged. Of course, we endeavor to re-let the apartment, so that only the down payment is due for you. If you do not show up, leave early or arrive later, the full stay will be charged.
Please inform us in time if you can not start your holiday.

Payment

You can pay us by cash, bank transfer (in advance) or check. Payment by credit card or debit card is not possible.

Chekin and Checkout 

You can go in the apartment from 2 pm. However, the apartment is ready from 2 pm.
On the day of departure, the apartment should be free until 9.30 clock.

Local tax from 01.01.2014

On 1 January 2014, the local tax will be introduced in South Tyrol. The income from the local tax is used for the expansion and maintenance of infrastructure and services, as well as for the organization of cultural and sporting events. The local tax is collected per guest per night from accommodation establishments. The amount of this municipal tax depends on the category of business. Children and adolescents under 14 are exempt from the levy. The local tax is due at departure and is charged separately in the invoice.

Pets

Pets are not allowed in our apartments. We apologize for any inconvenience.

 

Privacy and Disclaimers

Privacy

More information about privacy can be found here.

Disclaimers

We endeavor to provide accurate and complete information on this website. However, we assume no liability or guarantee for the topicality, correctness and completeness of the information provided. We reserve the right to make changes or additions to the information provided without prior notice. The respective offer or the booking confirmation is binding. For content of external links, we accept, despite careful content control, no liability. The content of the linked pages are the sole responsibility of their operators.

Note

Reference is explicitly made to the provisions of Articles 45-67 of the Italian consumer protection code GvD 206/2005.
Mandatory information according to EU Regulation No. 524/2013 of the European Parliament and Council. Platform for online dispute resolution of consumer disputes (ODR) of the European Commission:
http://ec.europa.eu/consumers/odr/